If your Printer Has Ink But Not Printing, you’re not alone. This common issue can be frustrating, but it’s often fixable with a few simple steps. This guide will walk you through troubleshooting and resolving this problem, ensuring your printer returns to full functionality.

Understanding the Problem: Printer Has Ink But Not Printing

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Solved: Printer Has Ink But Not Printing 3

Even when the printer’s display indicates that there is enough ink, it is possible for the print head to dry up, causing no ink to be dispensed onto the paper. This can occur if the printer has not been used for an extended period or if the ink has dried within the print head.

Common Symptoms

  • The printer shows a full ink cartridge but does not print any black ink.
  • The print head may be clogged or dried, preventing ink from flowing.

Step-by-Step Solutions

Step 1: Load Paper and Access Printer Settings

  1. Load A4 Size Paper:
    • Load A4 size paper into the rear paper tray of your printer.
  2. Access Printer Display Panel:
    • On the printer’s display panel, navigate to the settings menu. Use the arrow buttons to scroll and find the “Settings” option.

Step 2: Perform a Print Head Cleaning

Print head cleaning can help clear any clogs in the nozzles and restore proper ink flow.

  1. Navigate to Maintenance:
    • On the settings menu, select the “Maintenance” option.
  2. Select Head Cleaning:
    • Scroll through the maintenance options and look for “Head Cleaning.” Select it and press the OK button.
  3. Start the Cleaning Process:
    • Click on “Start Cleaning.” The printer will take around three minutes to clean the print head nozzles.
  4. Check the Cleaning Result:
    • Once the cleaning is done, the printer will prompt you to perform a nozzle check. Click on “Nozzle Check” and press OK.
  5. Print Nozzle Check Pattern:
    • The printer will print a nozzle check pattern on the A4 paper you loaded. Inspect the printed pattern to see if the black ink and other colors are printing correctly.

Step 3: Manually Clean the Print Heads

If automatic cleaning doesn’t work, manual cleaning may be necessary.

  1. Open the Printer:
    • Open the front door of the printer and remove the ink cartridges.
  2. Check the Ink Flow:
    • Take a tissue paper and gently press it against the ink cartridge nozzles. If no ink comes out, the print head may be dried up.
  3. Clean the Nozzles:
    • Lightly spray some water on the tissue paper and gently rub the ink cartridge nozzles. This can help dissolve any dried ink and clear the blockage.
  4. Test the Ink Flow:
    • After cleaning, press the ink cartridge nozzles against the tissue paper again to check if the ink is flowing.
  5. Reinstall the Cartridges:
    • Place the ink cartridges back into the printer and close the front door.

Step 4: Perform a Power Cleaning (If Needed)

If manual cleaning does not resolve the issue, you may need to perform a power cleaning.

  1. Watch Video Guide:
    • Refer to a detailed video guide for instructions on performing a power cleaning. This process is more advanced and should be followed carefully.
  2. Ensure Ink Levels:
    • Make sure all ink tanks are at least one-third full to prevent air from entering the ink system.
  3. Perform Power Cleaning:
    • Follow the instructions to initiate the power cleaning process. This will take several minutes to complete.

Step 5: Replace the Ink Cartridges

If cleaning the print heads does not fix the issue, the ink cartridges may need to be replaced.

  1. Check the Ink Cartridges:
    • Even if the display shows a full cartridge, the ink may have dried up, especially if the printer has not been used for a long time.
  2. Replace the Ink Cartridges:
    • Take out the old ink cartridges and replace them with new ones. Ensure to remove any protective tape from the new cartridges before installation.
  3. Reinstall the Cartridges:
    • Install the new ink cartridges, making sure they click into place securely.

Conclusion: Printer Has Ink But Not Printing

With these steps, you can effectively address and resolve issues with your Epson EcoTank ET 2760 printer when the black ink is not working. Regular maintenance, such as performing nozzle checks and cleanings, can prevent ink issues and keep your printer running smoothly.

If these methods do not resolve the problem, consider contacting Epson support for further assistance or consulting the printer’s manual for additional troubleshooting steps. Regularly updating your printer’s firmware and using genuine Epson ink cartridges can also help maintain optimal printer performance.