The HP Envy 4500 is a popular all-in-one printer known for its affordability and reliability. However, like any other electronic device, it can sometimes encounter issues that prevent it from printing. This comprehensive guide will walk you through several solutions to fix the “HP Envy 4500 not printing” problem. By following these methods, you can troubleshoot and resolve the issue effectively.

Method 1: Check the Print Settings

One of the first steps to resolve the HP Envy 4500 not printing issue is to check and adjust the print settings. Incorrect settings can often lead to printing problems.

Steps to Check and Adjust Print Settings:

  1. Open the Print Dialog:
    • In the software application you are trying to print from, click on “File” and then “Print.”
  2. Access Printer Properties:
    • Click on “Printer Properties” or “Preferences” in the print dialog box. This will open a new window with various settings.
  3. Check Paper Type:
    • Ensure that the paper type matches the paper you are using. Select the appropriate type (e.g., plain paper, photo paper).
  4. Adjust Print Quality:
    • Check the print quality settings. You can increase or decrease the print quality depending on your needs. Higher quality may use more ink and take longer to print, while lower quality saves ink and prints faster.
  5. Print in Grayscale:
    • Decide whether you want to print in color or black and white. Turn on or off the “Print in grayscale” option as needed.
  6. Save Changes:
    • Once you have made the necessary adjustments, click “OK” to save the changes.

Benefits of Correct Print Settings:

  • Ensures that the printer uses the correct type of paper and print quality.
  • Helps to save ink and improve print speed.
  • Ensures that documents print in the desired color format.

Method 2: Check Ink Levels and Replace Low or Empty Ink Cartridges

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Solved: HP Envy 4500 Not Printing 3

Low or empty ink cartridges are a common reason why the HP Envy 4500 might not print. Checking and replacing the ink cartridges can resolve this issue.

Steps to Check Ink Levels and Replace Ink Cartridges:

  1. Access Ink Levels:
    • Go to the printer control panel and press the “Home” button.
    • Use the down arrow button to select “Ink Levels” and press “OK.”
  2. Check Ink Levels:
    • Review the ink levels displayed on the screen. If any cartridges are low or empty, they need to be replaced.
  3. Replace Ink Cartridges:
    • Open the cartridge access door and wait for the carriage to move to the access area.
    • Lift the lid of the cartridge slot that needs to be replaced and pull out the old cartridge.
    • Remove the new cartridge from its package and carefully remove the plastic tape without touching the copper contacts or ink nozzles.
  4. Install New Cartridge:
    • Slide the new cartridge into its slot at an upward angle and lower the cartridge cover until it latches into place.
    • Close the ink cartridge access door and press “OK” on the control panel when prompted.
  5. Align Cartridges:
    • The printer will automatically print an alignment page. Place the alignment page face down on the scanner glass and press “OK.”
    • The printer will align the cartridges, and you will see a confirmation message when the alignment is successful. Press “OK” to complete the process.

Benefits of Checking and Replacing Ink Cartridges:

  • Ensures that the printer has sufficient ink to print documents.
  • Helps to maintain print quality and avoid streaks or missing colors.
  • Prevents potential damage to the printer from using empty cartridges.

Additional Troubleshooting Methods

If the above methods do not resolve the “HP Envy 4500 not printing” issue, you can try the following additional troubleshooting methods.

Method 3: Perform a Hard Reset

Performing a hard reset can often resolve many common printing issues by resetting the printer’s internal system.

Steps to Perform a Hard Reset:

  1. Turn Off the Printer:
    • With the printer turned on, disconnect the power cable from the back of the printer.
    • Unplug the other end of the power cable from the power source.
  2. Wait:
    • Wait for at least 60 seconds to allow the printer to reset.
  3. Reconnect Power Cable:
    • Plug the power cable back into the printer and the wall outlet.
    • The printer should turn on automatically. If not, press the power button to turn it on.

Benefits of a Hard Reset:

  • Clears any temporary errors or glitches in the printer’s system.
  • Resets the printer to a default state, which can resolve many issues.

Method 4: Reinstall the Printer Driver

Outdated or corrupted printer drivers can cause printing issues. Reinstalling the printer driver can help resolve this problem.

Steps to Reinstall the Printer Driver:

  1. Disconnect the Printer:
    • Disconnect the USB cable from the printer to the computer.
  2. Open Settings:
    • On your computer, click on the Windows Start button and select “Settings.”
  3. Uninstall Printer Driver:
    • In the Settings window, select “Apps.”
    • Locate and select your HP printer driver from the list of installed apps.
    • Click “Uninstall” and then confirm the removal process if prompted.
  4. Restart Computer:
    • Restart your computer to complete the uninstallation process.
  5. Download and Install Latest Driver:
    • Go to the official HP website and download the latest driver for your HP Envy 4500.
    • Follow the on-screen instructions to install the driver.
  6. Reconnect the Printer:
    • Reconnect the USB cable and ensure that the printer is recognized by the computer.

Benefits of Reinstalling the Printer Driver:

  • Ensures that the printer has the latest software updates and patches.
  • Resolves any driver-related issues that may be preventing the printer from working.

Method 5: Check for Paper Jams and Clean the Printer

Paper jams and accumulated debris can prevent the printer from functioning correctly. Regular maintenance and cleaning can help avoid these issues.

Steps to Check for Paper Jams and Clean the Printer:

  1. Check Paper Tray:
    • Ensure that there is enough paper in the tray and that it is loaded correctly.
  2. Clear Paper Jams:
    • Open the printer and check for any paper jams. Carefully remove any jammed paper and ensure there are no small pieces left inside.
  3. Clean Printer Parts:
    • Use a lint-free cloth to clean any visible dirt or debris inside the printer.
    • Avoid using water or cleaning agents directly on the printer parts.
  4. Run Printer Maintenance:
    • Go to the printer control panel and select “Setup.”
    • Choose “Tools” and then “Clean Printer.” The printer will run a maintenance cycle and print a test page.

Benefits of Regular Maintenance and Cleaning:

  • Prevents paper jams and ensures smooth operation of the printer.
  • Maintains print quality by keeping the printer components clean.
  • Extends the lifespan of the printer by preventing damage from debris.

Conclusion

Following these comprehensive troubleshooting methods, you can effectively resolve the “HP Envy 4500 not printing” issue. Whether it’s checking the print settings, replacing low or empty ink cartridges, performing a hard reset, reinstalling the printer driver, or maintaining the printer, these steps cover all potential causes and solutions.

Regular maintenance and using genuine HP products will help keep your HP Envy 4500 in optimal condition, preventing future issues. If you continue to experience problems, consider reaching out to HP support for further assistance. By taking these proactive steps, you can ensure that your HP Envy 4500 continues to provide reliable and high-quality printing.