One common problem users face is when the Dymo Labelmanager 160 not printing as expected. However, like any electronic device, it can encounter issues that may disrupt its printing functionality.
Table of Contents
How to fix Dymo Labelmanager 160 not printing
In this troubleshooting guide, we’ll explore various steps to help you diagnose and resolve this issue effectively.
Step 1: Ensure Proper Software Installation and Connection
The first step in troubleshooting the Dymo Labelmanager 160 not printing issue is to ensure that the Dymo label software is properly installed on your computer. Make sure you have the latest version of the Dymo label software installed. After installation, restart your computer to ensure any background processes are correctly initialized.
Next, check the connection between the Dymo Labelmanager 160 and your computer. Ensure that the printer is connected directly to your computer via a USB cable and not through a USB hub or extension. Additionally, ensure that the printer is powered on and ready to receive print commands.
Step 2: Diagnose Dymo Software
Once the software and connection are verified, diagnose the Dymo label software to ensure it is functioning correctly. Locate the Dymo icon on your computer’s taskbar or menu bar and click on it. Select the “Diagnose” option. If the web service is functioning correctly, you should see a success message indicating that the software is operational.
Step 3: Reinstall Dymo Label Software (for Mac OS X)
If you encounter an error message during the diagnose process on Mac OS X, follow these steps:
- Disconnect the Dymo Labelmanager 160 from your computer.
- Completely uninstall the Dymo label software from your computer.
- Manually remove the Dymo Root CA certificate from the Keychain Access app.
- Download and install the latest version of the Dymo label software.
- Restart your computer and reconnect the Dymo Labelmanager 160.
Step 4: Test Dymo Installation Without Check Room
To isolate the issue, test the Dymo Labelmanager 160 installation without using Check Room. Utilize a free Dymo test tool to create and print a sample label. This will help determine if the issue is specific to the Check Room application or if it persists across other software.
Step 5: Check for Multiple User Sessions
Ensure that only one user is logged in on the computer where the Dymo Labelmanager 160 is connected. Multiple user sessions can sometimes interfere with the printer’s functionality.
Step 6: Review Dymo Web Service Log File
If the issue persists, review the Dymo web service log file for additional insights into the problem. Refer to the help article provided by Dymo to locate the log file and analyze its contents for any error messages or abnormalities.
Video: Dymo Labelmanager 160 Not Printing
Conclusion
With proper maintenance and troubleshooting, your Dymo Labelmanager 160 can continue to provide reliable printing performance for your labeling needs.
